Pay Rent Online, Hassle Free

Pay the way you want – secure, flexible, convenient!

Sign In Don’t have an account?
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Free up your time, manage your credit score with confidence and enjoy bank-grade security

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Save time and energy

Efficient, flexible financial tools save you the hassle of paying rent manually

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Free credit score

Track and monitor your credit with no impact to your credit score

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Gain peace of mind

Pay rent with multiple secure payment options

How to sign up for Story by J.P. Morgan

  • Receive an email invitation from your landlord
  • Select “Sign Up” in your email invitation
  • Add a payment method. If you don’t have a bank account, check out Chase Secure BankingSM.
  • Start paying rent digitally after verification

Tell your landlord about Story. They can get more information here.

Keep tabs on your credit

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Monitor your credit and track progress

Get your free credit score with Chase Credit Journey

  • Check your score any time and it won’t impact your credit. We update your score every week and tell you what’s changed.
  • Get notified if your data is breached or exposed on the dark web1.
  • No Chase account required.

Banking designed for peace of mind

Chase Secure BankingSM helps you take control of your money

  • No minimum deposit to open
  • Get paid up to two business days early when you have direct deposit2
  • No overdraft fees, spend only what you have3
  • Pay bills, cash checks, and send money — all for a $4.95 Monthly Service Fee4

Frequently asked questions (FAQs)

What is Story by J.P. Morgan?

Story by JP Morgan is a digital platform for property managers and their tenants, providing online invoicing, payment processing, lease tracking and more. By providing secure tools, resources, and services, Story delivers an easy, convenient, and secure way for you to pay rent digitally

Does it cost any money to sign up or pay my rent via Story?

We currently do not charge fees for online payments. We’ll let you know of any changes in advance.

How do I sign up Story to pay my rent?

Signing up is easy! Create a Story profile in 4 easy steps:

  • Find your email invitation from your landlord. Select “Sign Up”.
  • IMPORTANT: Create your profile using the same email the invitation was sent to.
  • Add a payment method, such as a bank account, debit card, or credit card. Please note, bank accounts added manually require verification. Instruction will be provided.
  • Review your information. If required, verify your bank account.
What payment methods are accepted on Story?

The property manager will designate which of the following payment methods are acceptable: bank account, credit card, and debit card. If you wish to pay rent using cash or check, please contact your landlord.

How do I find support if I encounter any issues?

Our client service representatives can help resolve system access or technical issues related to the use of Story. Please contact us at story.support@jpmorgan.com and provide the following information:

  • Your name
  • Email address used to create your Story profile
  • The property’s address
  • Brief description of your question or issue

For any questions about the rental property, including leases, invoices and amounts due, please contact your property manager.