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about us

Our mission

Our mission is to democratize real estate for both property owners/operators and tenants by offering access to secure tools alongside reliable resources and services needed to build their unique real estate stories.

Of rental property owners collect rent via cash, check or money order 1
Number of apps focused on commercial real estate 2
Number of individual investor property owners/managers in the US 3
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Our story

Our story

We started on this journey with the aim of helping to move forward the digitization of real estate, expand value for existing clients and improve data visibility.

“Story” can refer to the number of floors in a building. But more importantly, “Story” refers to the unique path each of our clients has taken on their real estate journey.

We are leveraging the technology, payments and security expertise of J.P. Morgan and the award-winning knowledge and experience of Chase for the benefit of our clients.

Story by J.P. Morgan team picture
Who we are

Who we are

Story by J.P. Morgan is an all-in-one digital platform for multifamily property owners/operators and tenants. Story helps our customers streamline operations, save costs and confidently grow their business.

The Story team considers itself a startup team within J.P. Morgan. We are a diverse mix of people with expertise in technology, financial services and real estate—all with a laser focus on adding value for our clients. As we thoughfully build out Story, we are:

  • Using a startup methodology and design-thinking approach
  • Customer-centric and data-driven
  • Using a build, buy or partner approach to innovation
Want to be part of our mission to democratize real estate?
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Corporate citizenship

As a part of J.P. Morgan, we are committed to:
  • Working to uplift all communities. Through ongoing investments, business initiatives and philanthropic commitments, we aim to help employees, customers, clients and communities grow and thrive sustainably—with opportunity for all.
  • Investing in research and insights that help inform and advance policy solutions that support the path toward racial equity.
  • Making economic opportunities more equitable and accessible. Through investments and initiatives aimed at supporting and advancing Black, Hispanic and Latino communities.
  • Learn more at

What our customers say

“The added bonus is the excellent customer service from the initial start up to answering ongoing questions. The team is personable, knowledgeable and work to answer any questions that might arise.”
“I truly appreciate the team and can’t thank you enough for the service, experience, and product. The team is responsive and I’m glad to have a customer success manager to consult with.”
“I appreciate the support, the check-ins, and information I have been getting. It’s been a pleasant experience with everyone I have interacted with so far.”
Start your story with us today. Try Story free for the rest of 2023!
Get Started

Complete the form and see if you qualify. Promotion for a limited time only. No software subscription fee or processing fees for you or your tenants.